Management
Fontenergy manages and delivers energy through distributed networks. It specialises in managing the complexities of specialist areas such as buying fuel, trading energy, dealing across multiple uses (heating, cooling, electricity etc) and multiple technologies.
Its core services include:
- managing customers
- billing customers for consumption of heat, power and cooling
- collecting payments and managing bad debt
- providing a customer call centre as a contact point for billing queries
- managing maintenance of the energy system
- interfacing with the wider electricity markets
- purchasing electricity, biomass, gas etc
- complying with all requirements for participation in the electricity and gas markets, such as meter registration and electricity volume notification
- buying specialist energy products such as certified renewable power
- obtaining any financial benefits such as electricity embedded benefits or incentives for renewables
- interfacing with the local distribution company for payment of customer distribution fees
- operating and maintaining onsite assets
- managing planned and unplanned maintenance
- daily scheduling of production
- contracting for overhauls and new equipment
These services can be provided for any number of sites and technologies, giving developers access to economies of scale and scope